Frequently Asked Questions

Cyberpedia is a cybersecurity e-learning platform with live classes, on-demand recordings, hands-on assessments, and verifiable certificates, taught by instructors who work in the field.

Everyone from beginners to working professionals. Each course page describes its level and what it covers, so you can pick the right starting point.

Open the course page, choose Enroll, and complete checkout. You will need a free account first. Some courses are free; paid ones list their price and any installment plan on the course page.

Recorded lessons are self-paced. Courses with live sessions announce their schedule in advance, and every live session is recorded so you can catch up on demand.

Yes. The platform works on phones, tablets, and desktops, so you can learn anywhere.

Courses that issue a certificate say so on the course page. Once you meet the completion requirements, your certificate is issued with a unique number that anyone can verify.

Yes. Every certificate carries a certificate number; anyone can confirm it on our verification page without an account.

Instant card and wallet payments confirm your seat immediately; bank and manual transfers are confirmed by our team once your proof arrives. The current list, with step-by-step instructions for each method, is on the Payment Methods page. Installment plans are available on selected courses.

Refund eligibility is set per course and shown at checkout; the general rules are in our Terms of Service. If a purchase did not go as expected, contact support and we will review it.

A modern browser (Chrome, Firefox, Safari, or Edge) and a stable internet connection. Courses with hands-on labs list any extra requirements on their course page.

Videos stream on the platform and are protected against download. Lessons may include downloadable resources such as slides, files, and links, which you can keep.

Use Forgot password on the login page. We email you a reset link; it expires after a short time, so use it promptly.

Yes. Your name, avatar, and notification preferences are in your account settings. Your sign-in email is protected by your two-factor setup.